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Inspiring Conversations with Shontell Williams of TellyCares

Today we’d like to introduce you to Shontell Williams.  

Hi Shontell, thanks for joining us today. We’d love for you to start by introducing yourself.
I am simply Shontell. Built from my past and becoming better every day! Where I started and where I am today feels like two different lifetimes. Like many others, my past is filled with ups and downs, trials, and tribulations. Against all the odds though, I never let my past define me. To give a quick overview, I was a teenage mother. I gave birth to my daughter at the age of 17, right smack in the middle of senior year. Teenage pregnancy had been labeled as a statistic and although the odds were against me, I graduated high school with my diploma. From there, I went on to community college to study nursing, which was my lifelong dream. I worked full-time, went to school full time, and was a full-time parent. Four years later, I graduated with my AA degree. Although it took me twice as long to complete my degree, it still was a major accomplishment.  All the negativity and stigmas surrounding teenage pregnancy no longer applied to me. I beat the odds, oh what a joyous relief that was!

Upon graduating with my AA degree, I was immediately accepted into the nursing program. That was blissful, but it was also short-lived. Fast forwarding 4 months, I was out of nursing school. Sad, lost, and confused. What was I to do now? Nursing was my ultimate goal, my plan 1 and 2. I knew one thing for a fact though, failure was not an option. Thus, I enrolled myself at the university to complete my bachelor’s degree in psychology. Within the 5 years it took me to finish, I had given birth to 2 additional kids, lost my grandmother, separated from my children’s father, and to top it off, I was drowning in debt. Alone and afraid was an understatement, but I was never one to fold. Plus, I couldn’t; my kids depended on me. By graduation, I had found happiness again. Hence, I went on to obtain yet another degree!

Completing my master’s degree took me an additional 3 daunting years. Never ask a single mother why we go so hard; we just do. This time though, it was different. For so many years, I had juggled work, school, and kids, work school and kids. It was practically my schedule for 10-plus years. With no break, no time to clear my mind, and no time to myself, I began to break down. Mentally, physically, and emotionally. I was empty. Never in my past did I speak the words, but this time, I was ready to give up. Just the thought of how I felt at that time brings tears to my eyes because I was sick and I had no one, or at least that’s what my mind made me believe. I felt that at that time, my cries were going unnoticed because my outside persona displayed that I was on the highest of highs, my business (B. Teasers, LLC) was thriving, and I was so close to graduating. In reality, my true feelings were that I was depressed. When the panic attacks began, I knew it was time for me to take a break, so I did. I took some time to myself and got back on track. By graduation, I had checked so many goals off my list. New house, new car, new job, a growing business, and a new business in the works.

I often spoke about creating a business that would cater to the community by providing counseling, employment services, rehab services, and much more. I wanted to start my own community action agency to help those at a disadvantage become independent and successful in life. Being that my degree encompasses all these components, I felt that it was time to start that journey. As a result, TellyCares. LLC was developed. Upon my graduation, I became a certified clinical rehabilitation counselor. With my certification, I begin to work as a contractor providing disability services. How I ventured into the Airbnb/ VRBO business was a complete coincidence.

Becoming a homeowner was one of the best moves I ever made, and though I was happy with my decision, eventually I became dissatisfied with the fact that I had moved my kids so far away from our friends and family. You know the saying, “it takes a village”! My kids and I were in a new area with no one to call in case of an emergency. It wasn’t until one day that one of my sons didn’t get on the bus to come home from school, did I realize that I needed my village. Not long after, I decided that I would place my house on Airbnb and relocate back home to Hollywood, Florida. Heck, I was taking the two-hour trip to Hollywood every weekend anyway to participate in pop up shop for my B. Teasers business and this only made sense because besides my children missing our friends and family, B. Teasers was booming. Moreover, traveling back and forth every weekend was exhausting me and my pockets.

May 2022, I spent the whole month preparing my home for Airbnb. By June, I was up and running. Booked and busy, what a blessing! It all worked out, as it always does. I may fall, I may stumble, but I never give up, and I never will. Currently, you can find my house on multiple platforms, such as VRBO and FurnishedFinder, available for short-term rentals in Palm Bay, Florida. I have also expanded TellyCares, providing private pickup and drop-off services for children before and after school. B. Teasers is doing good as well. I ‘ve used that platform to host a few pop-up shops of my own and their popularity continues to grow. This is only the beginning. Where I’m headed, only God knows, but I ready for the ride!

I’m sure you wouldn’t say it’s been obstacle free, but so far would you say the journey has been a fairly smooth road?
Nothing worth having comes easy. It hasn’t been a smooth road, but my trials are what shaped me into the woman that I am today. Looking back on where I was and how far I’ve come, I can now rejoice in my struggles and use them as a platform to help others. Depression, seclusion, loneliness, guilt, heartache, broke and broken. I can honestly say I’ve experienced them all, but it’s not how you start; it’s how you finish! I’m going to finish strong, undefined, and undefeated. I am blessed beyond measure! Thus, through my business, TellyCares, I vow to turn my trials into others’ triumphs.

As you know, we’re big fans of TellyCares, LLC. For our readers who might not be as familiar, what can you tell them about the brand?
My business, TellyCares, LLC, is constantly growing. At this present time, it encompasses my Airbnb property, which is dedicated to connecting families and friends. It’s a spacious 3-bedroom, 2-bathroom home that comfortably sleeps up to 8 people. Besides that, Tellycares provides disability case management services and transportation services to families needing child pickups before and after school. This is where I am now. In the future, I foresee the completion of my Tellycares dream by adding services such as counseling, drug rehab, employment services, and mentoring services.

Anyone who knows me can contest that I am caring, dependable, and not to mention profession. I want my business to be a reflection of me. TellyCares will be my legacy. It will transform millions of lives; just wait and see!

Is there something surprising that you feel even people who know you might not know about?
As odd as this may sound, I think people would be surprised to know that I need help too. I don’t always have it together, I’m not always happy, and sometimes I just need someone to vent to. I’m human; I’m not invincible, I have struggles like everyone else; I just don’t advertise it. I remember one day one of my coworkers stopped me in the hallway to tell me how much she admired that I was always smiling and happy whenever she saw me. Little did she know, at the time, that I had just split with my children’s father, and I was in the hall because I had just left out of the bathroom crying my eyes out. I’ll just summarize by saying this, check on your strong friends because we need it too!


  • Airbnb/VRBO rental can range from $124- $200 depending on the season.
  • Furnishedfinder, monthly home rentals for traveling nurses/ medical professionals is $3,000 per month with complete access to the property, fully furnished and with utilities and maintenance included.

Contact Info:

Image Credits
Yulissa Ocasio

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1 Comment

  1. Christi

    September 13, 2022 at 5:25 pm

    Proud of all yours goal keep up the awesome achievements

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