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Meet Brittany Austin

Today we’d like to introduce you to Brittany Austin.

Hi Brittany, so excited to have you with us today. What can you tell us about your story?
As a little girl, I always loved being organized, around/in clean environments & loved music of all genres. As I grew up, my mother & godmother always kept clean & tidy houses, which I enjoyed assisting with & we were always awakened on Saturdays to old school music and cleaning. Fast forward a little, I became a single mother of two after graduating high school.

I always raised my kids to learn how to do their chores & keep a tidy, organized space so if something ever happened to me, they wouldn’t be much of a burden to anyone. I live in low income for a few years, relied on government assistance & more to help take care of my kids all while still juggling several jobs at a time. All the while, I always made sure my home was clean, organized & the same for my family. In the early 2010’s one of my sisters was diagnosed with a crippling disease while also a mother of two young girls that required me to make a huge decision of uprooting my own two kids from our comfortable little apartment to go live in a much smaller two bedroom to care for my sister. While caring for my sister, I realized that her living condition had somewhat went down because her kids were young and she was basically bed-ridden and I knew I had to do something about that as that was affecting her health also. This is where I truly began realizing that my passion for cleaning & organizing for others was much needed. I did this for several people at no charge because all I wanted to do was help and make sure everyone else was taken care of. I took care of my sister and her kids for a while, even in the uncomfortable small space that was allotted to me & my kids. I slept on the couch while my kids shared a bunk bed with my nieces. I made sure everyone was fed & dressed in the am, my sister’s meds were given, her bandages were changed, her hygiene was taken care of before I went to work daily. I checked on her and gave meds during my lunch breaks & came home in the evening to get everyone prepped for the next day while preparing dinner also.

Around 2016, I had a friend share with me that I needed to look into starting a business for cleaning & organizing since I loved doing it and was basically working for free. It sounded really good but never did I think I could accomplish such a thing especially being a young black single mother of 2 at the time, living life paycheck to paycheck. I dared not give up that security blanket. During the years, I let that dream go by the waste side while still cleaning & organizing for free during what downtime I could find in my busy schedule. Fast forward to early March 2018, I took a leap of faith and set my passion up as an LLC and began charging for my services. I started out very low because I had no clue how to charge and I wanted to get clients. As I gained clients, I began to ask them to start leaving me reviews on my social media page which didn’t really happen but I kept going. I started gaining referrals from word of mouth due to a lot of the free work I had done before and also from people on social media that I’ve never even cleaned for. My personality, character and morals had always shown throughout my life, especially as a single mother so many people that I knew spoke up for me and shared my content.

As I am trying to grow my cleaning business, I am still working FT in Corporate America, taking care of my kids and much more. I would clean as soon as I got off work until late at night sometimes and my kids wouldn’t see me until the next day when I woke them up for school and did the same thing all over again. I failed to mention by this time, I had become a mother of three with little support from the other side but I kept going. My 3 Z’s (my kids) have always been my motivation & reasons. I can go on and on and would love to tell more of my story to The Voyager. I would like to end with a huge highlight of being able to completely leave my Corporate America job of 13 years back in late October 2020 to pursue my cleaning business FT & also grow/pursue my Mobile Notary/Loan Signing Agent business as well. Both are growing daily and keeping me busy alongside being a mother and I am happier than ever. I soon look forward to putting my journey as a single Black mother into a book to share with others that look like me and have been/are going through what I’ve endured to let them know….they can do anything they put their minds too!!

Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Definitely not. Here a few that truly stand out to me: Single mother. Juggling several jobs at once. Not believing in myself. Self-esteem low because of the stigma of having multiple children with multiple fathers. Feeling alone. Not having a great relationship with my father. Always feeling things have to be perfect before I pursue them having to rely on government assistance.

Thanks – so what else should our readers know about your work and what you’re currently focused on?
I am the Owner of Queen B’s Royal Cleanings & Royalty Mobile Notary Services, LLC. With QBRC, I provide Royal Residential & Commercial Cleaning & Organizing services throughout Central Florida. I am known for my amazing work ethic, personality, transformations & being amazing at what I do. I specialize in taking the pain away from my clients of having to worry about cleaning. My services allow them to have more time for family, focus on their business(es) & much more. I am most proud of how far I have come and being able to break the generational curse of thinking I can only succeed in life by working for someone else. I am set apart from others because I truly love & have a passion for the services I provide. Money is not my driving force in this business. As for RMNS, I provide mobile notary & loan signing services throughout Central Florida also. I don’t have a specific specialty in this business as I love doing general notary work & loan signing. I am known for being punctual, knowledgeable, flexible & enforcing COVID-19 precautions as well. I am most proud of being able to fit this very busy service into my schedule as I continue to grow my cleaning business, be a mother and deal with life as a whole. My hustle & work ethic again sets me apart from others. I market & advertise myself a lot, I network, share my knowledge with others and just continue to keep God first because I know all is because of Him!

What has been the most important lesson you’ve learned along your journey?
Pray & keep God first!! All I do is because of Him!! He is not done with me………yet!


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Image Credits
4Real Visions Photography Denali Inks

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