Today we’d like to introduce you to Kristen Woodman.
Hi Kristen, so excited to have you with us today. What can you tell us about your story?
I often joke that I fell into the real estate industry by mistake. Growing up, I had many ideas about what my career could look like, and I ultimately chose to pursue a degree in Business Management at UCF. At 21, I graduated and began searching for my next big career step. That’s when I came across an intriguing job posting that led to a phone interview, several more interviews, and eventually joining a team at a large real estate company as their Executive Assistant. Little did I know that first phone call would change the trajectory of my life and career.
I was brand new to the industry—I knew almost nothing. I vividly remember my second day on the job, after hours of training, when I had to stop and ask, “What is a listing agent? What is a buyer’s agent?”
I was fortunate to spend more than five years with that team, during which I grew and learned immensely. As the Executive Assistant, I became fluent not only in real estate transactions and contracts but also in customer service, client retention, event planning, marketing, budgeting, and business tracking. I transitioned from attending classes to teaching them and leading group masterminds.
I am forever grateful to my team and all the real estate agents and professionals I met along the way. The opportunity to attend trainings and conferences and network with some of the greatest innovators in our industry has propelled me to where I am today. This journey has not only fostered my professional growth but has also contributed to my personal development. I gained confidence in myself and built many meaningful relationships.
My favorite aspect of the role was always transaction management, which I liken to being a small-scale project manager. I was responsible for overseeing the contract process, managing multiple deadlines, and coordinating various parties to ensure a successful closing. Ultimately, in 2019, I decided to expand this passion on a larger scale by founding White Glove Transactions, where I could offer my expertise and services to some of the best agents across not just Central Florida, but all of Florida.
Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
Growing any business isn’t easy. In the beginning, I started with a blank slate and no clientele. I created the company out of a deep passion for what I do, and I wanted that love to be reflected in the name, branding, and services I offered. There’s always that fear of “What if I fail?” and I had to balance that with “But what if I succeed?”
Over time, my business began to grow organically. I quickly realized I needed to leverage help to maintain the same level of white glove service my clients had come to expect. Taking the next step to hire others can be daunting; those fears resurface, and the “what-ifs” now affect not just me but others as well. Growth is both a wonderful and scary experience. I’ve learned so much about myself through each milestone, and I continue to embrace new challenges as they come.
Thanks – so what else should our readers know about White Glove Transactions?
At White Glove Transactions, we specialize in providing exceptional transaction management services tailored specifically for real estate agents. Our mission is to streamline the closing process, allowing agents to focus on what they do best—building relationships and closing deals. We handle everything from contract management to deadline tracking and coordination among all parties involved, ensuring a seamless experience for everyone.
What sets us apart is our commitment to personalized, high-touch service. We understand that each transaction is unique, and we take the time to customize our approach to meet the specific needs of our agents. Our team is known for its responsiveness, attention to detail, and dedication to maintaining the highest standards of quality. This “white glove” approach is at the core of our brand, and we pride ourselves on making the complex process of real estate transactions as smooth and stress-free as possible.
I’m particularly proud of the relationships we’ve built with our clients and industry partners. Our reputation for excellence has allowed us to grow through referrals and word-of-mouth, which speaks volumes about the trust we’ve earned in the industry.
I want readers to know that at White Glove Transactions, we are more than just a service provider; we are a partner in their success. Our offerings are designed to empower real estate agents to elevate their business while we handle the intricate details of each transaction. We’re here to support them every step of the way, ensuring they can deliver the best possible experience to their clients.
We all have a different way of looking at and defining success. How do you define success?
For me, success is about fulfillment and impact. It’s finding joy in what I do every day—providing exceptional service through White Glove Transactions and knowing that I’m making a difference for real estate agents and their clients. Success means not only achieving my professional goals but also continuously growing and evolving, both personally and within my business.
I believe that success is reflected in the strong relationships I’ve built along the way and the trust I’ve earned in the industry. It’s about maintaining a balance between my work and personal life, ensuring that I have the time and energy to nurture those connections and pursue my passions outside of work.
Ultimately, success is measured by my resilience in facing challenges and the ability to learn from each experience. It’s the joy I find in every milestone, knowing that I’m on a journey of continuous improvement and contributing positively to the lives of others.
Contact Info:
- Website: wgtransactions.com
- Instagram: https://www.instagram.com/wgtransactions/
- Facebook: https://www.facebook.com/whiteglovetransactions/
