Today we’d like to introduce you to Mark Hillery.
Hi Mark, thanks for sharing your story with us. To start, maybe you can tell our readers some of your backstory.
When we moved to FL ten years ago, my wife had a background in Criminal Justice, and mine was in Healthcare. We searched for our new FL home online, and when we came down to look at homes, we choose one of the five homes that we both decided on. The process was seamless because we knew what we were looking for and we worked well with our realtor.
Fast forward four years and my wife was working a job she wanted to quit, and we agreed that would be best. She quit on Friday and on Monday, she was in Real Estate school. A month and a half later, she was a Realtor. I was working in the healthcare field when Covid hit. I was laid off at the end of May and made the decision to join my wife in the Real Estate journey so today we are the Hillery Group.
We all face challenges, but looking back, would you describe it as a relatively smooth road?
Nothing is a smooth road, but the one thing I appreciate about the Real Estate business is that the skills that make you an asset include people skills, problem-solving, communication skills, and managing customers’ expectations. Many of those skills we have learned in previous careers and were easy to translate in the Real Estate World. Though my wife and I have never worked together in our careers, we have been married for 15 years, so working together in Real Estate was a smooth transition.
Great, so let’s talk business. Can you tell our readers more about what you do and what you think sets you apart from others?
We have partnered in real estate as a team with Watson Realty Corp. Watson has a commitment to exceeding the customer’s experience through its suite of product offerings. Watson has been serving the Florida market for over 55 years and leads the way in customer service.
As the Hillery Group, we specialize in luxury home real estate services. As listing and buyer agents, we are equipped to help sellers prepare and stage their homes for a fast sale or offer strategic customer searches for buyers looking to purchase a new home, secure an investment property or downsize for the next phase in life as empty nesters.
As a husband/wife team in real estate, we are able to bring to bear all of our professional experiences to elevate the customer experience as they navigate the buying or selling process. We also are experienced stagers that have professionally staged homes that sold within one day on the market. We are particularly proud as a brand that our customers are repeat customers and that referrals come to us as we market ourselves as relocation specialists. Watson has a relationship with a Luxury Portfolio of Real Estate agencies throughout the world, which gives us a lead as a global real estate consultant.
In addition to the obvious real estate professional services, our company has an affiliation with a mortgage company, an insurance company, a title affiliate as well as a property management partnership. The Watson Realty Corp Family of services enhances and exceeds the real estate experience. The Hillery Group has multiple services to offer our clients regardless of their real estate needs.
Are there any important lessons you’ve learned that you can share with us?
That no two clients are the same, and that every client deserves the same level of quality service. All customers need to experience the same excellent service whether they are purchasing a multi-millionaire dollar home or a $250,000 home. If you do that, they often become repeat customers and refer others.
Contact Info:
- Email: Markhillery@watsonrealtycorp.com jmhillery@watsonrealtycorp.com
- Website: www.thehillerygroup.com
- Instagram: @therealestatecloser_fl @relocatewithmark. @thehillerygroup
- Facebook: Facebook.com/jmhillery Facebook.com/thehillerygroup
- Twitter: @thehillerygroup
