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Hidden Gems: Meet Shawn Parker of Expedia Cruises Longwood/Mt.Dora

Today we’d like to introduce you to Shawn Parker.

Hi Shawn, please kick things off for us with an introduction to yourself and your story.
From the Great White North to the Sunshine State: The Parker’s Journey to Expedia Cruises

For over 25 years, Shawn and Kim Parker have defined what it means to be entrepreneurial leaders. Their journey began a quarter-century ago in Canada, where they built a successful enterprise in the competitive licensed and promotional industry. But for true entrepreneurs, the horizon is always moving.

During the global “pause” of 2020—a time when the world stood still—Shawn and Kim didn’t retreat; they leaned in. They made the bold decision to pivot their passion for business into the world of travel by opening an Expedia Cruises franchise in Central Florida.

The road to opening day was paved with resilience. After a rigorous two-year process to secure their U.S. immigration status, the Parkers finally realized their American dream. In April 2023, they proudly opened the doors to their first Expedia Cruises location in Longwood, Florida, backed by the power of one of the largest travel brands in the world.

At the helm of this operation is Kim Parker, a powerhouse of industry knowledge. As an expert Travel Advisor and Coach, Kim holds the prestigious distinction of being an Accredited Master Cruise Counselor (MCC) certified by the Cruise Line International Association (CLIA). Together, Shawn and Kim bring a unique blend of veteran business acumen and elite travel expertise, proving that with enough determination, you can indeed Seas the Day.

Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
I will quote the originally part after a rigorous two-year process to secure their U.S. immigration status, the Parkers finally realized their American dream. “The path to approval was far from a straight line; it was a test of sheer will. There were moments of profound discouragement—especially after liquidating our assets and selling our family home, only to face an initial denial. For two years, we lived in a state of uncertainty, renting a temporary home while we fought for our vision. But through it all, we learned a powerful lesson: success is rarely immediate. You must trust the journey, stay the course, and maintain an unwavering belief in the process.”

Thanks for sharing that. So, maybe next you can tell us a bit more about your business?
Your Neighborhood Experts with a Global Reach
We are proud to be your local, full-service retail travel agency, with physical locations right here in Longwood and Mt. Dora. While we are backed by a global powerhouse, we are first and foremost your neighbors, bringing over 38 years of combined travel knowledge directly to your community.

Whether you are looking for Air, Land, or Sea vacations, we curate it all. Our true passion lies in our specialization: we are experts in the full spectrum of cruising, from fun-filled contemporary ships, relaxing river cruises, and refined luxury lines to exclusive ultra-luxury yachts and rugged expedition voyages.

Legacy of Innovation – Expedia Cruises’ foundation is built on a rich history. Founded in Vancouver, BC, in 1987, the company started with a simple mission: to make dream vacations accessible to everyone. By focusing on personalized planning and genuine expertise, Expedia Cruises quickly grew into one of Canada’s leading cruise retailers, opening 36 locations in our first decade alone.

The Power of Partnership – In 2008, Expedia Cruises forged a pivotal partnership with Expedia Group. This revolutionized how customers are served, combining  Expedia Cruises’ high-touch personal service with Expedia’s cutting-edge technology and extensive global resources. Today, we offer unparalleled pricing and exclusive perks—such as Expedia® Extras, Expedia® Exclusive Staterooms, and Member Prices—ensuring your vacation is as enriching as it is effortless.

Continuing the Journey – Since expanding into the United States in 2010, with the first Expedia Cruises first location in Fort Lauderdale, the company has continued to grow while staying true to their roots as neighborhood travel experts. Today, the Expedia Cruises network includes over 7,000 Vacation Consultants and over 260 retail locations across the United States, Canada, and Puerto Rico.

At Expedia Cruises in Longwood and Mt. Dora, we are part of this promise: creating unforgettable experiences, one vacation at a time, right from your local community.

What matters most to you? Why?
It’s All About You – The Customer We feel that great customer service is a lost art that is ready for a comeback! While the world may have accepted mediocrity in the wake of the global pause, we refuse to lower our standards. Our philosophy is simple: we don’t just book travel; we build relationships. Our priority is to listen intently to your vision so we can get every detail right. We aren’t satisfied until you walk away feeling that your expectations haven’t just been met—they’ve been exceeded.

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